Remote Itinerary Specialist

  • Erie, PA, USA
  • Full-Time
  • Remote

Job Description:

Are you the person who researches every hotel, reads the reviews, checks the map, and creates a schedule before taking a vacation? Those skills can be applied to helping clients plan organized and personalized travel experiences.

The Remote Itinerary Specialist gathers and evaluates the information needed to create vacation recommendations and detailed itineraries. This position is ideal for someone who enjoys geography, research, scheduling, and working behind the scenes to make sure important details are not overlooked.

No previous travel-industry experience is required. Training is provided for destination research, supplier platforms, itinerary preparation, reservation procedures, and client communication.

The Research Process

Each request begins with information about the client's dates, departure location, budget, interests, and accommodation preferences. You will use those details to research suitable destinations and vacation components.

You may be asked to compare beachfront resorts, evaluate cruise itineraries, find family-friendly activities, locate adults-only accommodations, calculate transportation time, or create a multi-city schedule. Your job is to organize the strongest options and explain why they may be a good fit.

Position Responsibilities

  • Gather and review client preferences and trip requirements.
  • Research destinations, accommodations, cruises, and activities.
  • Compare pricing, locations, amenities, and policies.
  • Identify logistical concerns before recommendations are presented.
  • Prepare destination summaries and customized itinerary drafts.
  • Build daily schedules that are practical and easy to follow.
  • Confirm addresses, operating hours, transportation options, and reservation requirements.
  • Assist with reservation entries and confirmation reviews.
  • Organize booking details, client notes, and payment deadlines.
  • Draft professional emails, reminders, and itinerary information.
  • Maintain destination files for future research.
  • Monitor supplier promotions, industry news, and travel advisories.
  • Participate in required training and professional-development opportunities.

Position Requirements

  • Applicants must be at least 18 years old.
  • Applicants must reside in the United States or Mexico.
  • Strong online research and analytical skills are required.
  • Applicants must possess excellent organization and attention to detail.
  • Professional written communication skills are required.
  • Applicants must be comfortable using spreadsheets and digital tools.
  • Applicants must be able to distinguish reliable information from outdated or incomplete sources.
  • Applicants must manage assignments and deadlines independently.
  • A background in administrative support, project coordination, customer service, research, or hospitality is beneficial but not required.
  • An interest in destinations, cultures, and vacation planning is strongly preferred.

The opportunity offers remote flexibility, training, educational resources, and the ability to develop specialized destination knowledge.